Privacy Policy

Effective Date: 05/09/2024

At Twin City Properties & Management Ltd., we value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, store, and safeguard your information when you use our website www.twincitypropertymgmt.com or interact with us.

By using our website, you agree to the collection and use of your information as described in this policy. If you do not agree with this policy, please do not use our website.

1. Information We Collect

We may collect the following types of information when you interact with our website:

a) Personal Information

This refers to any information that can be used to identify you personally. Examples include:

• Name
• Email address
• Phone number
• Postal address
• Payment details (for services or purchases)

b) Non-Personal Information

This refers to data that cannot be used to identify you personally. Examples include:

• Browser type
• Device type
• IP address
• Geolocation data
• Website usage statistics

2. How We Collect Your Information

We collect personal and non-personal information through various methods, including but not limited to:

• Forms: When you fill out a contact form, request a quote, or subscribe to our newsletter.
• Cookies: We use cookies to enhance your browsing experience and collect website usage data.
• Direct Communication: When you contact us via email, phone, or in person.
• Third-Party Services: We may receive information from third-party service providers that help us operate our website and services.

3. How We Use Your Information

We use the information we collect to:

• Provide and manage our real estate and property management services.
• Respond to inquiries and communicate with you.
• Improve the functionality and user experience of our website.
• Process transactions, such as purchases or service requests.
• Send promotional emails or newsletters (if you have opted in).
• Comply with legal obligations and protect the rights and safety of our users and business.

4. How We Share Your Information

We will not share your personal information with third parties except in the following situations:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, managing transactions, or providing services.
• Legal Requirements: We may disclose information when required by law or to protect our legal rights, comply with court orders, or respond to government authorities.
• Business Transfers: In the event of a business merger, sale, or transfer, your information may be transferred to the new owners.

5. Security of Your Information

We take the security of your personal information seriously and employ various measures to protect it from unauthorized access, loss, or misuse. These measures include:

• Secure server technology and encryption.
• Regular monitoring and updates to our security protocols.
• Restricted access to personal data to authorized personnel only.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights

You have certain rights regarding your personal data, including:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You have the right to correct any inaccuracies in your personal data.
• Deletion: You have the right to request the deletion of your personal data, subject to legal requirements.
• Opt-Out: You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and gather data on website traffic. Cookies are small text files that are stored on your device when you visit our website. You can adjust your browser settings to refuse cookies or alert you when cookies are being used, although this may affect your ability to use certain features of the website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us, and we will take steps to delete the information promptly.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be updated accordingly. Your continued use of the website after changes are made constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:

Twin City Properties & Management Ltd.

Office # 1, 1st Floor, Zaki Centre, I-8 Markaz, Islamabad
Phone: 0323-1480447
Email: help@twincitypropertymgmt.com